• We ship both locally and worldwide.
• Local orders take up to 3 business days to be delivered to you and we ship within 1 business days, our goal is to have the product delivered within 2 business day.
• International orders take 5 business days to be delivered via FedEx, UPS or DHL and we ship within 2 business days.
• Shipping time might vary depending on location, shipment method and other factors.

It depends on where you are. Orders processed here will take 2-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

• Orders over £45 will have free local shipping across the United Kingdom
• Orders under £45 will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout
• International shipping rates are displayed at checkout

You can contact us through our contact page! We will be happy to assist you.

You are welcome to return any goods purchased within 7 days of receiving the item.

• Returns will only be accepted if the item(s) is still in their original unopened packaging.
• If you are returning the item because it is not suitable or you have changed your mind we will refund you, less the courier fee once the item has been returned to our warehouse and our team has confirmed that the item is in a saleable condition.
• If the return is due to misrepresentation on our site we will refund you in full as soon as the item is received back at our warehouse.
• The refund will be done in the form of the original tender of the order.
• Customer is responsible for return shipping costs and the address can be obtained by contacting sales@charava.co.uk.
• Refunds are dealt with on a case-by-case basis and are generally processed within 3 working days.

 Please note we will not accept returns of products that have been opened given the sensitive nature of our products.